There is no single "best" food for all pets. The ideal food depends on your pet's species, breed, age (puppy/kitten, adult, senior), activity level, and any specific health concerns or sensitivities (e.g., allergies, weight management). We are happy to help you select a diet. Please come prepared to share information about your pet's current diet, health history, and your budget.
A sudden refusal to eat warrants a vet visit to rule out illness. If your pet is otherwise healthy but bored with their food, we can suggest a few options:
- Food Rotation: Try rotating between different flavors or protein sources within the same high-quality brand to maintain nutritional consistency.
- Mixing: Try mixing a small amount of wet food, bone broth, or a food topper into their kibble to make it more enticing.
- Switching Format: Consider incorporating different food formats like freeze-dried raw, air-dried, or lightly cooked foods to add variety and fresh nutrients
To prevent digestive upset (diarrhea, vomiting), all food transitions should be done gradually over a 7- to 10-day period:
- Days 1-3: Mix 75% old food with 25% new food.
- Days 4-6: Mix 50% old food with 50% new food.
- Days 7-9: Mix 25% old food with 75% new food.
- Day 10: Feed 100% new food.
Chewing is a normal behavior, especially for teething puppies (around 12 weeks of age). The key is management and redirection:
- Puppy-Proof: Remove all objects you don't want chewed from your puppy's reach.
- Provide Alternatives: Keep a rotation of appropriate chew toys, including teething-specific toys.
- Redirection: If your puppy grabs something they shouldn't, immediately and calmly replace it with one of their toys and praise them for chewing the correct item.
Yes! We maintain a network of trusted local pet professionals and are happy to provide recommendations for veterinarians, groomers, trainers, and dog walkers in the area.
We offer standard ground shipping, and costs are typically based on the size and weight of your order and your geographic location. We offer free standard shipping on qualifying orders (e.g., typically over $49 or $75). All shipping rates and eligibility for free shipping are calculated and displayed at checkout.
Please contact our customer support team via phone or email to start the return process. They will provide you with a Return Authorization (RA) number and detailed instructions on how to send the item back.